Natural Cotton and Silk Caftan

Shipping

All items are shipped by Uzbek Post or DHL

Delivery time postal service: 14-28 days

Delivery time DHL:

● United States: 5-7 working days

● Europe: 4-6 working days

Transit times depend on postal operating conditions and weather conditions. Please note that we do not ship on weekends or holidays.

Customs duties and import taxes

Buyers in the United States: No
import taxes or duties apply.

International buyers: Please note that taxes or import duties may apply. If in doubt, please contact us.

Returns

30 DAYS RETURN POLICY AT BUYER'S EXPENSE. All shipping charges are the responsibility of the buyer. We do not refund shipping fees.

Subject to the following conditions, we will provide a refund for products returned in their original packaging and undamaged if received within  30 days of the date of purchase.

Please return the product in its original, unused condition (including all original packaging and labels) within 30 days for a full refund.

To make a return, you must request a Return Authorization Number (RA#) by contacting us via our e-mail *Contact us*. You will be notified within 48 hours by email to your registered email address with your RA number.

Upon receipt of your return, the item will be inspected by our Quality Assurance Department. Please note that items with signs of use or those that have been engraved, altered, resized or damaged in any way cannot be returned. Returns without a return authorization number and packages that are improperly packaged or uninsured will not be accepted.

You should expect to receive your refund within 6 business days of verified and tracked receipt of your return package; however, in most cases you will receive your refund sooner.

Other

We pride ourselves on 100% customer satisfaction. If you have any questions, please contact us before purchasing. If you have any issues with your purchase, please contact us so we can resolve the issue before leaving a review!

Thank you for your time!